Call us at 226-338-3870
FAQ

Got questions? We've got answers.

Everything you need to know about how our garbage can cleaning service works.

The Service
We clean your garbage and green organic cans every month — on the same day your garbage is picked up. No need to remember to put them out — we do our best to follow the garbage truck route and get to them in a timely manner.
Nope! There's no need to be home during this process.
We clean two cans — your garbage can and your green organic can — on every visit. That's included in the $20/month, no extra charges.
We use a high-pressure hot water system to blast out grime and bacteria. We leave your can clean and deodourized. If you'd like to see a video of the process, check it out here.
No. We clean your cans on the street, not your driveway. Also, our equipment is specialized to capture waste and filter all water through a multi-stage system so that it can be reused, keeping things clean and eco-friendly.
If we damage your can during a cleaning, we'll make it right. Give us a call and we'll sort it out.
Yes! We work with a number of businesses and are active in the event space — including universities and conferences. Give us a call to discuss your needs.
Getting Started
Give us a call at 226-338-3870 or fill out the sign-up form. We'll confirm your address and get you on our neighbourhood route.
We'll reach out to confirm your first cleaning date when you sign up. It depends on when your garbage pickup day falls and when we're next in your neighbourhood.
We currently serve Ayr, Cambridge, Elmira, Guelph, Kitchener, and Waterloo. We're expanding — if you're not sure if we're in your area yet, give us a call.
Pricing & Billing
$20 per month. That covers both your garbage can and green can, cleaned every month. No setup fees, no surprises.
We do your first clean with no card on file. We want you to be happy and satisfied with your service. After your first clean, we'll reach out to you with your first invoice and you'll need to put a credit card on file. We accept all major credit and debit cards. For recurring service you'll be charged each month when the servicr is complete.
No contracts. You can cancel your ongoing service at any time as long as it's more than 4 days before your next service date. This will allow us to ensure there's enough time to remove you from the route. NOTE: If you cancel right after your first cleaning while enrolled in a monthly plan, your service will be adjusted to a one-time cleaning rate instead of the discounted subscription price. This is due to the fact that the subscription pricing is set up for ongoing maintenance, while one-time cleanings require more time and effort especially for excessively dirty garbage cans.
A one-time cleaning is $35. This price includes both your garbage can and green can. However, we do charge more for excessively dirty cans. Please see the next FAQ.
We charge double the one-time cleaning fee, so $70. This price includes both your garbage can and green can. It's more expensive because it takes more time and we have to adjust the schedule accordingly. Additionally, we are not a waste collection truck but a cleaning truck, we have to bring more equipment in order to properly clean a can that is truly filthy. To learn more, please read this page.
Garbage cans that haven't been cleaned regularly take more time. One-time cleans also involve separate scheduling, and billing. We strongly recommend that customers keep their garbage cans maintained on a monthly basis because it keeps the garbage cans from building up to a filthy state.
We will perform the service and send you an invoice which you can pay by major credit or debit card. Please note: for excessively dirty cans, the payment is taken up front..
This depends in the size and style of your recycling containers. Please contact us for pricing.
Scheduling & Weather
In that case we'll be in touch wiht you but the most likely scenario is that we'll reschedule your cleaning to the next available date. We'll notify you of any changes and your regular schedule will pick back up the following month.
We follow your local waste collection schedule. If your garbage isn't being picked up that day, we'll clean your cans on the adjusted pickup day instead.
Yes! Our trucks are equipped to keep water heated year-round. However, if there are extreme weather events or unsafe roads that force a reschedule, we'll reach out with your adjusted date.
Give us a call or send us a text or email at least 4 days before your service date and we can pause your service for that month.

Still have questions?

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