FAQ
Got questions? We've got answers.
Everything you need to know about how our garbage can cleaning service works.
The Service
We clean your garbage and green cans every month — on the same day your garbage is picked up. No need to remember to put them out; we do our best to follow the garbage truck route and get to them in a timely manner.
Nope! There's no need to be home during this process.
We clean two cans — your garbage can and your green can — on every visit. That's included in the $20/month, no extra charges.
We use a high-pressure hot water system to blast out grime, bacteria, and odours, plus eco-friendly cleaning and deodorizing products.
No. We clean your cans on the street, not your driveway. Also, our equipment is specialized to capture waste and filter all water through a multi-stage system so that it can be reused, keeping things clean and eco-friendly.
If we damage your can during a cleaning, we'll make it right. Give us a call and we'll sort it out.
Yes! We work with a number of businesses and are active in the event space — including universities and conferences. Give us a call to discuss your needs.
Getting Started
Give us a call at 226-338-3870 or fill out the sign-up form. We'll confirm your address and get you on our neighbourhood route.
We'll reach out to confirm your first cleaning date when you sign up. It depends on when your garbage pickup day falls and when we're next in your neighbourhood.
We currently serve Kitchener, Cambridge, and Waterloo. We're expanding — if you're not sure if we're in your area yet, give us a call.
Pricing & Billing
$20 per month. That covers both your garbage can and green can, cleaned every month. No setup fees, no surprises.
When you sign up you'll need to put a credit card on file. We accept all major credit and debit cards and bill monthly. You'll be charged 7 days before your first clean date and on that same date each month afterward.
No contracts. You can cancel your ongoing service at any time as long as it's more than 4 days before your next billing date. You'll receive service through the rest of your paid term. Example: your billing date is the 17th. You cancel on the 4th. You'll get your cleaning that month as scheduled but no further charges after.
NOTE: If you cancel right after your first cleaning while enrolled in a monthly plan, your service will be adjusted to a one-time cleaning rate instead of the discounted subscription price. This is due to the fact that the subscription pricing is set up for ongoing maintenance, while one-time cleanings require more time and effort.
A one-time cleaning is $30. This price includes both your garbage can and green can.
Garbage cans that haven't been cleaned regularly take more time. One-time cleans also involve separate scheduling, and billing.
When you book the cleaning, your credit card will be charged for the one-time service.
2 small recycling containers can be added to your regular monthly cleaning for an additional $5. This would bring your total monthly charge to $25. (And we donate an additonal $.25 from each recycling bin in our give back program!)
You can use your customer portal to log in and securely update your credit card information. Alternatively, give us a call and we can take care of it for you.
Eco-Friendly Process
We use a closed-loop water system. The dirty water is collected and filtered — it doesn't go into the street or storm drain. This protects local waterways from contamination and allows us to drastically reduce water consumption.
All of our cleaning and deodorizing products are biodegradable and eco-friendly. We don't use harsh chemicals that would be harmful to the environment or your family.
Scheduling & Weather
Since we charge 7 days in advance, we'll automatically reschedule your cleaning to the next available date. We'll notify you of any changes and your regular schedule will pick back up the following month.
We follow your local waste collection schedule. If your garbage isn't being picked up that day, we'll clean your cans on the adjusted pickup day instead.
Yes. Our trucks are equipped to keep water heated year-round. However, if there are extreme weather events or unsafe roads that force a reschedule, we'll reach out with your adjusted date.
Give us a call or send us a text or email at least 4 days before your billing date and we can pause your service for that month.
Still have questions?
We're happy to help. Call, text, or email us directly. No AI here — you'll get a real person.